Privacy Policy

Belvair LLC (“Belvair,” “we,” “us,” or “our”) operates the website belvair.ai (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.

By using our Site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

• Contact information: name, email address, phone number
• Business information: business name, industry, country, website URL
• Communications: messages you send through our contact form or email
• Payment information: billing details processed through our payment provider (Paddle). We do not store your credit card number.

Information collected automatically:

• Device and browser information (type, version, operating system)
• IP address and approximate location
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and send billing-related communications
• Respond to your inquiries and support requests
• Send service-related updates (site launch notifications, maintenance alerts)
• Send marketing communications (only with your consent; you can opt out anytime)
• Analyze Site usage to improve user experience
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

• Contract performance — to deliver the website design and hosting services you purchased
• Legitimate interest — to improve our services, prevent fraud, and respond to inquiries
• Consent — for marketing communications (you may withdraw consent at any time)
• Legal obligation — to comply with applicable laws

4. How We Share Your Information

We do not sell your personal information. We share your data only with:

• Paddle — our Merchant of Record for payment processing. Paddle acts as an independent data controller for payment data.
• Cloudflare — our hosting and CDN provider for website delivery and security
• Supabase — our database provider for storing project and contact data
• Google — for Google Business Profile setup if included in your plan
• Legal authorities — if required by law, court order, or governmental regulation

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account termination, we retain data for up to 3 years to comply with legal and accounting obligations, after which it is deleted.

You may request deletion of your data at any time by emailing hello@belvair.ai.

6. Your Rights

If you are in the EEA or UK, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict processing of your data
• Data portability — receive your data in a structured format
• Object to processing based on legitimate interest
• Withdraw consent for marketing communications

To exercise any of these rights, email hello@belvair.ai. We respond within 30 days.

7. Cookies

We use essential cookies to operate the Site and analytics cookies to understand usage patterns. You can disable cookies in your browser settings, but some Site features may not function properly.

• Essential cookies — required for Site functionality
• Analytics cookies — Cloudflare Web Analytics (privacy-friendly, no personal data stored)

We do not use third-party advertising cookies.

8. Data Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure hosting, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

9. International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights:

Email: hello@belvair.ai
Phone: (888) 462-3453
Belvair LLC
5830 E 2nd St, Ste 7000 #33085, Casper, WY 82609